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Troubleshooting

Sign-in problems

Locked out, lost codes or wrong account.

Steps

  1. After repeated failed attempts, wait for the lockout to pass.
  2. Lost your authenticator? Use a recovery code.
  3. Invites only work for the email they were sent to.
Fictional demo workspace: brand health headline for Northwind Arcade
Fictional demo workspace · illustrative demo data

What good looks like

You are back in with two-step sign-in still on.

Common mistakes

  • Creating a second account with a different email.

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